- #WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE DRIVERS#
- #WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE DRIVER#
- #WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE PC#
- #WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE PLUS#
#WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE PLUS#
Scroll down and look for “USB settings”ħ)If you click the little plus on left of USB settings, “USB selective suspend setting” will appearĨ)Press the little plus next to “USB selective suspend setting” as well and “On battery:” and “Plugged in:” will appearĩ)It should say DISABLED so switch it to DISABLED for both “On battery” and “Plugged in”ġ0)Then press Apply and then OK (Unless you want to configure other plans as well. I don’t know if you have the same ASUS laptop as I do but heres what I did:Ĭhange view by to Small icons (View by is in the top right corner)Ĥ)Then Click “Change plan settings” for the power plan you are using (text is in blue)ĥ)Then Click “Change advanced power settings” (text is in blue)Ħ)Then another window will pop-up. I have had no problems of disconnection after I did this. If the issue persist, check your RMA status and consider drive replacement.I think I may know the solution to your problems. While on the Mac, you can run the Disk Utility or WD Drive Utilities (links with more information provided below) to search forĭisk errors and fix them. Personally, I would try to access the data on a Mac, backup all the files and format the drive, choosing FAT32 or NTFS format.
#WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE DRIVERS#
Make sure, that the My Passport drivers are uninstalled and then reinstalled. The BIOS too, to see if the drive is recognized there. Is the LED on, when you connect the drive to your PC? If not, try with another USB cable, in order to exclude power issues.
Please help, thanks!Ĭould you please provide me with the model number of your My Passport, so I could be more specific while trying to help. I tried every solution I could find but nothing seems to work, my external hard drive is not being detected whats so ever on windows but it is detected and launches on a mac.
#WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE PC#
Using my Windows PC which I customized built a couple years ago. I dont want to purchase a Mac computer, I dont have the money to afford one. Is there anyone who is experiencing this same issue and has come up with a solution? I really want to be able to access my files on my Windows 7 Professional desktop pc. No window launched, no icon notification, no sound, nothing worked the same issue i have been experiencing this whole time. I went back and tried it again on a couple of their Windows laptops and nothing happened. I tried it on a couple of their macs and it worked, I could see my files, nothing was wrong, It ran well on their macs.Ħ. Just for curiosity I connected My Passport Ultra to one of their Mac Computers and it worked, it opened and launched the window.ĥ.
#WESTERN DIGITAL MY PASSPORT 1TB HARD DRIVE DRIVER#
I went to Best Buy and connected My Passport Ultra external hard drive to a couple of their windows laptops running Windows 7 and Windows 8 and the same issue, My Passport Ultra was not detected, it did not run, it did not open, there was no driver found.Ĥ. I unplug, redownload the drivers, restarted, reconnected, and My Passport Ultra is not being detected at all on my Windows 7 pc.ģ. When I connect my WD My Passport Ultra external hard drive to the usb port no sound is made and the external hard drive is not detected, as you can see in the below images the driver for My Passport Ultra seems to have deleted itself, there is no driverĢ. So I just unplugged my hard drive, I waited a few minutes and than connected it again.ġ. The operation could not be completed because the hard drive is being used. When I tried ejecting my hard drive the proper way by right clicking on the USB connection icon it told me that Today I was viewing documents on my Western Digital My Passport Ultra 1TB External Hard Drive when suddenly the My Passport Ultra window froze.
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